AllyOtter

From our own listing run, plus Digistore24's published docs

Digistore24: what it takes to get approved.

Digital info products, courses/membership areas, software, downloads/e-books, services and events (plus printed books and supplements with special approval) sold through Digistore24's reseller checkout with a built-in affiliate marketplace; not trading robots, erotic/violent/illegal content, 'make money' offers it deems unserious, products violating Google/Facebook/YouTube-type platform terms, or 'lifetime'-access promises.

Networks change their rules. Every point below links to its source and the date we read it; check it the day you submit.

Who it suits

Affiliate marketers (Digistore24 claims 125,000+ affiliates and 10,000+ offers across 44 niches) and consumers in Europe (strong in DACH) and, via Digistore24 Inc., the USA, Canada, Australia and New Zealand.

Fees

Digistore24 Inc. (US) help centre: 7.9% + $1 per sale (9.9% + $1 if chargebacks exceed 1%; free-plus-shipping books 7.9% + $0.75); refund fee $0.75 (<= $10) or $1 (> $10); chargeback $50 per transaction ($40 with Ethoca/Verifi prevention); payouts ACH $2.50, PayPal $2.50 (US) / $20 (non-US), international wire $40 (international threshold 250 + fee); download vault EUR 0.25 per started GB per purchase. Digistore24 GmbH: 7.9% + EUR 1 per transaction (4.9% on the price share above EUR 400); refunds EUR 0.60/EUR 1; chargebacks EUR 12-15 direct debit, EUR 35 PayPal, EUR 50 card; SEPA payout free, PayPal payout 2%. Signup free, no setup or monthly fee. Marketing pricing page: 'Starting at 2.9% + $1 per sale ... Final rate may vary depending on product type, traffic source, and/or sales volume.' Security retention: 10% of earnings held 60 days. OBSERVED (ThreadFox run 2026-09-25): a $49 test purchase showed $43.86 earned (about $5.14 deducted), close to the 7.9% + $1 schedule ($44.13 expected), not 2.9%.

Becoming a seller

Setting up the product

What reviewers check on the sales page

Affiliate page and affiliate info

Optional affiliate support page linked from the marketplace entry; approval criteria: product and partnership description aimed at affiliates, clearly stated commission (plus any affiliate-referral commission terms), list of affiliate benefits (e.g. multi-device attribution), the promolink (format https://www.checkout-ds24.com/redir/<product_id>/<affiliate_id>) and other advertising material, and contact details. Marketplace entry itself: headline and matching description for affiliates explaining why the product is worth promoting; one entry per product per language; variants grouped under 'Similar products'. Promolink cookie up to 180 days (EU) / 365 days (US).

Delivery

Buyer pays on the Digistore24 order form (checkout-ds24.com), receives Digistore24's confirmation email and lands on the Digistore24 order confirmation page or your thank-you page. Options: download vault; thank-you URL with appended GET params (order_id, order_item_id, buyer_email, payplan_id, product_id, product_name, quantity, country, billing_status, currency, amount, vat_amount, sha_sign signed with the thank you page key); generic IPN: one POST per transaction, event = on_payment / on_refund / on_chargeback / on_payment_missed / payment_denial / on_rebill_cancelled / on_rebill_resumed / last_paid_day / connection_test / on_affiliation, with ipn_version (e.g. 1.2), api_mode live|test, order_id, product_id etc., SHA512 signature in sha_sign using the IPN password. Reply plain text starting 'OK', optionally lines like thankyou_url:, username:, password:, loginurl:, headline:, or custom key: value pairs (e.g. a licence key) shown in the confirmation email/invoice ('hide_on: invoice' hides them on the invoice). Failed IPNs retried at least 20 times over 10 days. OBSERVED: IPN password max 40 chars - longer values are silently truncated and every signature check fails.

Reviewer access

No reviewer-login field documented or observed; reviewers check the sales page, product and thank-you page, so these must be publicly accessible. The Digistore24 Inc. contract obliges vendors to provide access details, evidence and substantiation on request during trust-and-safety reviews.

Approval

No sales until the product is approved, separately for each reseller you have a contract with. Target: within 48 hours of submission (Mon-Fri, excluding public holidays); GmbH FAQ says usually within 24 hours on weekdays, with up to 48 hours to fix issues before rejection. Automated approval email; rejection email - reply to ask. Approval expires if there are no sales within one year. Changing the product type requires re-approval (no sales meanwhile); price changes do not. Marketplace entries, affiliate support pages and images are reviewed too (images with the product). OBSERVED (ThreadFox run 2026-09-25): the product submitted with the 13-item checklist, status pending review; outcome not read (signed out).

Affiliate approval

Product setting 'Automatically accept affiliations' (default Yes) auto-accepts affiliates once they use the promolink; if off, approve each partnership under Affiliates & partners > Affiliate settings, or send the protected invitation link (auto-accepts). Affiliates request via 'Promote now' on the marketplace; block by setting Approval to rejected. Commission changes apply to new affiliations only. Without a partnership an affiliate earns nothing.

Marketplace visibility

Affiliates only find the product through an approved marketplace entry with Publish = yes (one per product per language; duplicates rejected); entries are auto-deactivated on errors such as an unlinked order form; new entries tagged 'NEW!' for 90 days; affiliates sort by KPIs (cart conversion, earnings/sale) and can filter by auto-accept.

Refunds

Digistore24 is the buyer's legal contract partner (reseller) and must process refund requests received within the vendor-set return period (Inc.: 60/90/180 days). Buyers ask by email (vendor or Digistore24), buyer support link or cancel button; vendors can refund or partially refund under Reports > Transactions, even outside the period, up to 180 days after purchase. Refund fee $0.75/$1 (Inc.). Partial refunds send no IPN. Digistore24 Inc. contract lets Digistore24 extend the refund/return window to 365 days.

Why products get held or rejected

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Sources

All network guides